We aim to dispatch all orders within 1-3 working days. Delivery times depend on the shipping method you choose at checkout. Please note we currently only ship within the United Kingdom.

Orders can only be cancelled or amended before they have been dispatched. Please contact us as soon as possible if you wish to make any changes.

If you are not completely satisfied with your purchase, you can return the item within 14 days of receipt. Items must be unused, in their original packaging, and in a resaleable condition. Please visit our Returns Policy page for full instructions.

If your item arrives damaged or faulty, please contact us within 7 days of delivery with photos and a description of the issue. We will arrange a replacement or refund as quickly as possible.

Yes, we offer full refunds for returned items that meet our returns policy conditions. Refunds are processed to the original payment method within 5-7 working days of receiving the return.

At this time, we do not offer direct exchanges. If you would like a different item, please return your original purchase for a refund and place a new order.

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.

Currently, we only ship orders within the United Kingdom. We do not offer international shipping at this time.

If your order hasn’t arrived within the estimated delivery time, please first check with your local courier depot. If you still need help, contact us with your order number and we’ll investigate for you.

You can reach us via our Contact Us page or by emailing service@gogo-gadget.co.uk. We aim to respond within 1-2 working days.